Return and Refund Policy

Last updated: [01/11/25]

Thank you for shopping at [Zaifi Shop]. We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.

1. Returns

You have [7/10/15/30] days from the date of delivery to request a return.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging with all tags attached.
Certain items are non-returnable, such as:
- Perishable goods (e.g., food, flowers, etc.)
- Personal care items (e.g., cosmetics, hygiene products)
- Customized or personalized products
- Sale or clearance items

To start a return, please contact us at [info.arcollectionhub1@gmail.com/9119710883] or through our Contact Us page with your order number and reason for return.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status.
If approved, your refund will be processed within [5–10 business days] and automatically credited to your original payment method.
Shipping charges (if any) are non-refundable.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at [info.arcollectionhub1@gmail.com].

4. Shipping Returns

You will be responsible for paying the shipping cost for returning your item unless the return is due to our error (wrong or defective item).
Please ensure that the package is securely packed and sent with a trackable shipping service.

5. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:
📧 Email: [info.arcollectionhub1@gmail.com]
📞 Phone: [9119710883]
🌐 Website: [https://arcollectionhub.store.shoopy.in]